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Business Etiquette
Working hours are generally weekdays 0800-1700. Punctuality for both business and social events is extremely important. Frankfurters are impressed with efficiency and strong business sense and this is displayed in their business style - firm handshakes, formal use of business cards and an appreciation of straight talking.
Business contacts must be addressed by their surname and by the formal ‘Sie' for ‘you', if speaking German. Academic and other titles should be used wherever applicable. Both men and women are expected to wear suits - men should also wear a tie. Visitors to Germany should note that in some cases, instead of applauding, German businessmen and women might rap their knuckles on the table. Business socialising mainly takes place over lunches, especially on Friday, as many offices close at around 1300. After-work drinks are a more casual affair between colleagues and seldom involve clients. |
